Return Cost

Under the Return Cost tab, you can configure how much return-related expenses Bloom should include in your cost calculations. This section is divided into two parts:

1. Return Shipping Cost

This defines how much you (as the store) are covering for shipping when a product is returned.

You can choose from:

• Fixed rate per return Enter a flat amount you pay for each returned order.

• Percentage of order value Bloom will calculate the return shipping cost as a % of the order’s value

• Same as outbound shipping cost Return shipping will match whatever the customer paid for outbound shipping.

• None Select this if you do not cover any return shipping costs.

After selecting an option, click Save.

2. Return Handling Cost

This defines how much you spend on processing returned items (e.g., inspection, repackaging, labor).

You can choose:

• Handling cost per returned item A fixed cost for each item that gets returned.

• Same as outbound handling cost Uses the same handling cost you configured in the Order Handling section.

• None Select this if you do not incur or want to track handling costs for returns.

Click Save after selecting your preferred option.

Recalculate to Apply Costs

Once you finish setting up both Return Shipping Cost and Return Handling Cost, you must click the Recalculate Return Cost button (top right).